Thank you Manager Jessica and Parkholm team for your respectful and caring treatment of our mother’s headstone. Each year, I had been noticing that our mother’s headstone was sinking and being covered with grass. When I contacted Jessica for help she immediately apologized and took action to have her team level and clean the headstone, as well as, re-seed the area around Mom’s headstone. Also, she took further steps to send me an email which included a photo of the completed work. The photo showed areas of concern and she took the initiative to have the stone cleaned again because she felt it could be done better.
This work by Jessica and team has brought such a peace to my family knowing that your organization truly cares about the maintenance of our mother’s headstone. Thank you all for your commitment and dedication to your customers.
Sincerely Elizabeth
Response from the owner:Hi Elizabeth,
Thank you so much for your thoughtful review. We truly appreciate you taking the time to share your experience. Jessica and our Parkholm team take great pride in caring for each family’s memorials with respect and attention to detail, and it means a lot to know their efforts brought comfort to you and your family. We’re honored to help maintain a meaningful place of remembrance for your mother.